Frequently Asked Questions
Everything you need to know about shopping with The Great Divide.
What is your standard shipping timeframe?
We offer standard shipping across North America within 3-5 business days. International orders typically arrive within 7-14 business days depending on customs processing.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of delivery. Please use our online portal to generate a prepaid return shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are your garments sustainably sourced?
Yes, The Great Divide is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.